TESTIMONIALS FROM PATIENTS
"Brilliant experience.
I was referred by my dentist as a tooth needed surgical extraction. I've only had one tooth out previously and it was a horrendous ordeal.
This was perfect, the booking, the serene reception, the bathroom which belongs in a 4 star hotel. The warm welcome from the receptionist.
Mr Craig Mallorie was welcoming and so talented and his nurses were also great. No pain the next day and they followed up with a courtesy call.£"
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MATHEW
"I'm sure many people hesitate when facing the cost of implants - I certainly did! However, I can honestly say that every encounter I have had with Craig and his team has been of the highest quality; never for a moment have I felt the slightest doubt over their professionalism and technical skill; and this has sustained me during the rather lengthy process of getting an implant. I would certainly recommend them."
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MIKE
"I’ve just finished my dental implants and bridge treatment which took about a year to complete because I had bone density problems. I Cannot thank the whole team enough for making this happen. Mr Craig Mallory and Mr Joe Seale truly are exceptional at their profession, and the whole team are just made me feel relaxed. I would highly recommend treatment at this practice, I cannot rate them highly enough. Well done team."
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BRIAN
"30/3/25. Had a tooth extraction via sedation dentistry, completely painless, I remember little or nothing of the extraction at all. 20 minutes it was all done. This process is a revelation to me. Thank you. Friendly , professional staff."
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STUART
"I recently had both of my impacted wisdom teeth removed and I can’t recommend them highly enough! The entire team made me feel comfortable and reassured. The reception staff were friendly and accommodating, especially when I phoned with questions.
My dentist along with the dental nurses were incredibly professional and took the time to explain the procedure in detail, answering all my questions with patience and kindness. The surgery itself was much quicker and more comfortable than I expected. I felt completely at ease throughout (I was given a warm blanket and could also watch Friends from an TV screen on the ceiling!). The aftercare advice was also thorough and easy to follow.
I would definitely use this dental practice again in the future and would recommend to anyone."
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KELLY
"Everything about my daughter’s appointment was professional and well organized. We were never kept waiting and the staff were kind and reassuring to my daughter who was quite nervous. She experienced minimal discomfort and the experience was far more pleasant than she had been anticipating. I would definitely recommend this clinic."
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JAYNE
"My Experience at this facility was 5 star from start to end. I attended for Emergency Tooth Extraction. Receptionist Noemi was very caring & welcoming. Dr Elle Carey & Surgery Assistant Migle did a fantastic Team work to allay all my worries & removed the Tooth in just under 4 minutes after giving local anaesthetic. Dr Carey gave good after procedure advice both verbally & in written. The center used state of Art modern XR machine in contrast to old age machines used elsewhere needing to force small films into cheeks to get XR. This machine had nothing to do like that. Waiting lounge was soothing & peaceful. The toilet beat toilet facilities of 5 star airport lounges & Hotels. This facility is a Gem in Wales !"
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ASIM
"I saw Dr Elle Carey this morning for a root extraction. I will be HIGHLY recommending Dr Carey as was enormously impressed by the experience and successfulness of the procedure. The below is noteworthy:
She had excellent interpersonal skills. As a nervous patient, she put me at ease and made me feel comfortable. She took the time to explain the procedure. Updated me at points during the procedure and took the time to answer questions and debrief me at the end.
She was extremely professional and completed the procedure without any pain or issues. Given experiences I have had in the past, this service was organised, streamlined and efficient. I felt confident in her ability to do her job effectively.
The room was very hygienic and proper hygiene standards were adhered to.
All members of staff were polite, friendly, kind and made me feel welcome. This has not always been my experience with regard to both private and NHS medical/dental care. So this was a huge bonus.
Venue easy to find and lots of free parking available.
Thank you so much for sorting out my extraction for me and for your time and expertise. It was very much appreciated."
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KERRY
"Having had many painful dental treatments in the past, I wasn’t looking forward to an 18 months course of treatment to fit a full upper set of All-on-Four. However I need not have stressed, the level of care and meticulous attention to detail from Mr. Mallorie from start to finish was exemplary. His knowledge and skill is outstanding. The final result far exceeded my expectation, I can’t stop showing my new teeth to everyone I know. The whole surgery team are professional, courteous and attentive. A notable thank you to Jasmin who literally held my hand during one of my procedures. I live in London and would happily travel to Wales for any future treatments."
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JOE
"My son had a lump removed from his head by Dr Scott. Everyone we met was so calm and friendly which put my son (and myself) at ease throughout the whole procedure. I 100% recommend this centre."
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CARLY
"I was referred to Craig Mallorie and his team by my orthodontist. I required an extraction as part of ongoing treatment.
From the moment I walked through the door to the moment I left, it was the most positive experiance I have had at a dental surgery - and I've had a lot over the years!
Craig was friendly, professional and talked me through exactly what to expect. He worked efficently and carefully extracting my tooth and the whole appointment was over in under 30 minutes.
His support team were also brilliant, with a special mention of Yasmin who was constantly reassuring and put me at ease instantly.
The practice itself is easy to find and conveniently located. It is extremely modern with a welcoming reception area. The surgery room I was in was clean, bright and modern - but without feeling 'cold'.
I'm fortunate to not be someone who worries about dental appointments/procedures but for those that might be, you are in exceptional hands with the team here. I don't think the experiance I had could have been improved on.
Many thanks to Craig and the team."
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SCOTT
"I cannot recommend South Wales Specialist Oral Surgery more highly. I had two wisdom teeth removed by Craig Mallorie, and he is truly a master of his craft. From start to finish, I felt completely relaxed and at ease. A special mention goes to his nurses, Charlotte and Coral, who were absolutely amazing. Their kindness, constant reassurance, and professionalism made the entire experience feel smooth and stress-free."
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HALLIE-ROSE
"I have now had quite a few implants from Craig and his team. I am so pleased they are brilliant. The whole experience and result has been amazing . They are a lovely team, loads of information and always friendly and welcoming. Highly recommended."
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ELIZABETH
"From the moment I arrived at the reception, I felt that this clinic was going to be a very caring, modern and professional business. My impressions were confirmed when I met the consultant Mr Neil Scott and his staff for an initial consultation. Everything was explained clearly and with empathy. When I underwent the procedure, I was shown an infinite amount of care and consideration, being kept informed every step of the way, and I had no discomfort during the procedure itself. The subsequent healing process is going very well, and I received a phone call a few days later to check up. I would have no hesitation in recommending this centre; they are an asset to oral healthcare in the area, and I wish them well."
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ANGELA
"I recently had a dental implant procedure at South Wales Specialist Oral surgery and implant centre, and couldn’t be happier with my experience. From the initial consultation to final implant placement, the process was smooth and professional. Dr. Craig Mallorie and the team were very welcoming, patient and ensured I was comfortable through out my experience. My implant looks and feels natural, it’s truly amazing! I would highly recommend to friends, family and anyone considering dental implants."
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MADISON
"My experience was by far the best I've encountered by comparison with past dental visits. I was truly inspired by the expertise shown and the calm, pleasant demeanor causing me to feel so relaxed during my treatment. Thank you again for your outstanding work."
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MARGARET
"I have recently received the very best care from Mr Mallorie. The surgical experience was exceptional - I experienced no pain both during the surgery and afterwards, neither did I experience any bruising or discomfort. The surgery was calm and carried out to the highest of expertise and clinical standards - Thank you."
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ANNIE
"The restorations and implants have enabled me to appreciate food and life without the inconvenience of dentures. I experienced no pain or discomfort after surgery. I attribute this to Craig's careful attention to detail and his surgical expertise."
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CHERYL
"I am a perfectionist, and when I met you I knew straight away that you are a perfectionist. That is why I know and could see how you start and finish every work/dental job to perfection. I am very happy with the results and am confident it is going to be a great lasting result."
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PRIYA
"Mr Mallorie is one of the most time efficient people I have ever known. With that skill he shows caring and compassion and amazing knowledge. His work is atraumatic and superior. From my perception as a person terrified of dental visits he was able to support me through the process with a calm and caring demeanor. Wonderful man!"
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LYNDA
"The implants that you inserted are perfect. My ailing vanity has been boosted and so too my digestion."
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SIMON
"Dental implant done to perfection. Enhancement in functionality and appearance. My dental implant surgery went so smoothly, that the first thing I have done after the procedure was to shake Mr Mallorie's hand and thank him immensely. It wasn't a surgery, it was a couple of hours of relaxation."
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GRACE
"The outcome of the dental work provided was literally life-changing in respect not only too appearance which was excellent - but also eating food became more pleasant and enjoyable. Craig's strengths in patient care and treatment was evident from the beginning. I was thoroughly informed on treatment plans and costs. Dental work was highly professional and pain free. Thank you Craig for all your dental work - it is greatly valued and appreciated every day!"
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MAUREEN
"Just finished having 2 implants and I'm more than delighted with everything. Craig is a genius and I can't stop smiling! Superb."
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LINDA
"The greatest testament to your good work is that I don't think about it. The replacement teeth feel like they have always been there."
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JENNY
"I felt that Craig was consistantly attentive and demonstrated professionalism at all times. The outcome of treatment was more that I could ever have believed. I would have no hesitation in recommending Craig."
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LEONIE
"I am an 87 year old and the dental treatment given to me to continue and enjoy a full and active life. I can honestly recommend Dr M as a highly competent dental surgeon and one who can readily inspire confidence that all will be well."
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IAN
"Wisdom tooth extraction by Mr Craig Mallorie was absolutely first class. My grateful thanks as a nervous patient. Would strongly recommend anyone to trust Mr Mallorie."
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ELIZABETH
"Superb experience this morning despite being in a lot of pain.
Mr Mallorie was great!"
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RICHARD
"My treatment by Mr Mallorie has always been first rate. He has laid out the options clearly when I needed treatment and helped guide my decisions with sound advice. He has always delivered what he said he would - to the highest standard - in a friendly, approachable and professional manner. I have high confidence in him."
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CHRISTOPHER
"Delighted! I was worried about implant surgery but having had a sinus lift and two implants carried out by Dr Mallorie I have no fear, there was no pain, no infection, and I now enjoy all foods. He has the lightest touch, he is caring, never rushed. This man is terrific!"
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STEVEN
"Mr Mallorie acted totally professional in every-way. From the minute I attended my first appointment, diagnosis of treatment, operation to remove my compacted wisdom tooth with no pain or discomfort and Mr Mallorie's Post-Operative Care Instructions For After Dental Extractions was invaluable in aiding my recovery. Thank you."
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